Search TipsProductivity
The Productivity search favorite returns a subset of available columns, as described in the table below.
This does not include cancel-charge events; it only includes completed events.
| Column | Description / Formula |
|---|---|
|
Events Completed |
|
|
Paid Events |
|
|
Comp Events |
|
|
% Paid |
(Paid Events/Events Completed) |
|
% Comp |
(Comp Events/Events Completed) |
|
Total Hours |
(Standard Hours + Overtime Hours) |
|
Member Hours |
Time spent with members in sessions (that is the sum of all hours put into completed events—does not include any cancelled or pending events). |
|
Paid Member Hours |
|
|
Comp Member Hours |
Comp (complimentary) means that the event was free and was not mapped to a service. If an event is mapped to a service but shows $0.00, it is not considered to be a Comp event. |
|
Admin Hours |
(Total Hours worked - Member Hours) |
|
% Member Time |
(Member Hours/Total Hours worked) |
|
% Paid Member Time |
(Paid Hours/Total Hours worked) |
|
% Comp Member Time |
(Comp Hours/Total Hours worked) |
|
% Admin Time |
(Down Hours/Total Hours worked) |
|
Distinct Members |
|
|
Retention Rate |
This field uses the retention date range filter to identify the historical period (always last month) used in comparing numbers from period to period. |
|
Cancel (no charge) |
|
|
Cancel (charge) |
|
|
Pending |
|
|
Total Events |
(=Events Completed + Events Cancelled + Events Pending) |
|
Booked Future Revenue (deferred revenue) |
Pending paid appointments (future value snapshot, independent of date range) |